COVID-19 has brought many changes to our communities, affecting the ways we live, work and interact. But throughout these changes, one thing has stayed constant: United Health Centers is determined to serve you and our community in a safe manner. #uhcinthecommunity

FREQUENTLY ASKED QUESTIONS

If you have any questions pertaining to any of the UHC facilities, below are some of the most common questions people have.

Yes, we are currently accepting new patients all locations. We welcome the opportunity to become your new primary care provider.

Yes, we do offer same day appointments for medical only. We will attempt to accomodate your request to see your preferred provider.

United Health Center’s has three convenient locations to serve you. Please click here for locations, hours and directions

We want to ensure you are seen quickly once you arrive and that your time with the physician is used effectively. It would be helpful to bring all your current insurance cards or proof of income, photo ID and a list of medications you are taking. 

The patient portal is a secure online website that gives our patients convenient 24-hour access to their personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: recent doctor visits, lab results and billing information. To create an account, please visit or call one of our offices.

We accept most major medical insurance plans, as well as Medicare and Medicaid. We also accept uninsured patients and provide a sliding fee scale for payment.

Our billing department is ready to help you. For your convenience, please call (336) 999-7655 ext.517

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Attention

United Health Centers is actively monitoring the spread of coronavirus.  Our number one priority is the safety of our staff and patients.

If you have symptoms of coronavirus such as fever with cough or shortness of breath, please stay home and call your primary care provider. If you are experiencing acute respiratory symptoms, call 911 or seek immediate treatment.

If you have traveled abroad in the 14 days prior to developing symptoms OR had direct contact with a person diagnosed with COVID-19, please notify your primary care provider BEFORE coming to the clinic.

We want to be available to you for questions and medical treatment.  In many cases, this can be done safely and effectively over the phone.

There are things you and your family can do to stay healthy:

First, wash hands frequently and thoroughly.
Second, avoid touching your face.
Third, stay home if you are not feeling well.

This is a rapidly evolving situation.  For up-to-date information, please visit the links provided below.

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina

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